This Privacy Policy explains how Detailer Rev ("Detailer Rev," "we," "us") collects, uses, shares, and protects information when you visit detailerrev.com and its subdomains (the "Site"), apply to work with us, or communicate with us by phone, text, or email.
Text messaging privacy: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the categories of sharing described in this policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, except service providers that deliver messages on our behalf.
1. Information We Collect
Information you provide: name, business name, phone number, email address, city and state, website or social media links, business details, and answers you give in our application or other forms.
Consent records: the date, time, page, and wording of any consent you give to receive calls or texts, and your opt-out requests.
Communications: records and content of calls (which may be recorded where permitted, with notice where required), text messages, and emails between you and us.
Automatically collected information: IP address, browser and device type, pages viewed, referring pages, and similar technical data.
2. How We Use Information
To review your application and respond to your inquiry.
To contact you by phone, text, and email about your inquiry, application, appointments, and our services, as you have agreed.
To schedule calls and send confirmations and reminders.
To provide, operate, maintain, and improve our services and the Site.
To keep records of consent and opt-outs and to comply with legal obligations.
To detect, prevent, and address fraud, spam, abuse, and security issues.
3. Text Messages
If you opt in to texts, we use your mobile number only to send you messages related to your inquiry, application, appointments, and our services. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time or HELP for help. We do not sell, rent, or share your mobile number or SMS opt-in data with any third party or affiliate for their own marketing purposes. Full details are in our SMS Terms.
4. How We Share Information
We do not sell your personal information and we do not share it for cross-context behavioral advertising. We share information only:
With service providers who perform services for us, such as CRM, scheduling, phone and text messaging delivery, email, website hosting, and analytics. They may use the information only to provide services to us and must protect it.
For legal reasons, if required by law, subpoena, or court order, or to protect the rights, property, or safety of Detailer Rev or others.
In a business transfer, such as a merger, sale, or reorganization, subject to this policy.
With your consent or at your direction.
5. Cookies and Analytics
The Site may use cookies and similar technologies, including from advertising and analytics providers such as Meta and Google, to keep the Site working, understand how it is used, and measure our advertising. You can control cookies in your browser settings. Some browsers send "Do Not Track" signals; the Site does not currently respond to them.
6. Data Retention and Security
We keep information for as long as needed for the purposes described here, including keeping consent and opt-out records for as long as required to show compliance, and as required by law. We use reasonable administrative, technical, and physical safeguards to protect information, but no method of transmission or storage is completely secure.
7. Your Choices and Rights
Texts: reply STOP to any message. Calls: ask us to stop calling and we will add you to our internal do-not-call list. Email: use the unsubscribe link or email us.
Access, correction, deletion: you may ask what personal information we hold about you and ask us to correct or delete it by emailing support@detailerrev.com. Depending on where you live (for example California, Colorado, Connecticut, Virginia, Texas, and other states with privacy laws), you may have additional rights, including to know, access, correct, delete, and opt out of certain processing. We will verify your request and respond as required by law, and we will not discriminate against you for exercising your rights. You may use an authorized agent where the law allows. If we deny your request, you may appeal by replying to our response.
We may keep certain information where required or permitted by law, such as records of your opt-out so we can honor it.
8. Children
The Site and our services are intended for business owners and are not directed to anyone under 18. We do not knowingly collect personal information from anyone under 18. If you believe we have, contact us and we will delete it.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated version on this page with a new effective date. Material changes will not apply retroactively to SMS consent already given without your agreement.